Process Hacker News for March 13, 2018

Welcome to the Process Hacker News, your weekly roundup of useful news and updates from Process Hackers who have been guests on Hack the Process with M. David Green. This week we’ve got market manipulation, courageous coaching, customer service automation, and more. Enjoy!


Mike Massy just revealed his upcoming album’s cover art. The album, titled Bravo is now available for preorder on iTunes.


The Courageous Living Coach Certification, a program created by Kate Swoboda will be accepting registrations for its 2019 program soon. Sign up if you’d like to learn more about Kate’s life coach training.


Michelle Kim will be speaking at the 22nd Women in Leadership Conference at Berkeley Haas on March 17, where the experts will present on how women evolve in careers.


The most recent guest on Hack the Process, Engel Jones, just released a new episode of Twelve-Minute Convos featuring Jelle Drijver, who chats about his role of finding suitable office spaces for businesses.

Find out what respect-based marketing is and how audience engagement boosts revenue in this interview with Bastian Ernst, Founder of Wild Audience, on Thriving Launch hosted by Luis Congdon.

Hampton Catlin drinks an Elder Fashioned while having an amusing, laidback conversation on market manipulation and a leader’s extravagant spending with co-host Michael Lintorn Catlin on the We Have A Microphone Podcast.

Your Online Genius Podcast just featured Gavin Zuchlinski, who explains how he serves customers using automation tools.

In the newest episode of the Publishing Profits Podcast with Tom Corson-Knowles, Tom gets into a great conversation with Regina Calcaterra on how she wrote a best-selling memoir.

Recommended Resources

Some of the country’s leaders and healthcare experts are convening for the Becker’s Hospital Review 9th Annual Meeting will be held in Chicago from April 11 to 14. Chris Waugh, mentioned by Tracy DeLuca during her Hack the Process interview, will be joining the speaker line-up.

BEing Seen and BEing Heard as a Thought Leader, is a new book co-authored by Mitchell Levy, whom Kimberly Wiefling suggested following.

Watch SpaceX’s incredible video of the Falcon Heavy lifting off and putting a Tesla Roadster in orbit around the sun. SpaceX was founded by Elon Musk, a large influence on a number of past guests, including Tom Morkes, Omar Zenhom, Ricky Yean, Loic Le Meur and Alex De Simone.

Thanks for checking out this Process Hacker News update from Hack the Process. If you liked what you saw, please leave a comment to let us know what processes you’re hacking.

Process Hacker News for January 30, 2018

Welcome to the Process Hacker News, your weekly roundup of useful news and updates from Process Hackers who have been guests on Hack the Process with M. David Green. This week we’ve got CNN Executives, Writing Contests, Monetizing Your Expertise, and More. Enjoy!


Listen in as Gavin Zuchlinski chats with Doug Morneau on Doug’s podcast about qualified prospects and client appointments.

How entrepreneurs and C level executives work together has changed, thanks to the interim executive model. That’s what Pam Wasley discusses in her latest interview on the Reach or Miss Podcast.

Being an expert at something doesn’t immediately guarantee any cash flow, but My Fab Finance founder Tonya Rapley shares her knowledge on how to monetize your expertise with host Nicaila Matthews on Side Hustle Pro.

Free stuff used to be enough to bring traffic to your website, but does free content still work in today’s saturated market? You can find out on The $100 MBA Show with Omar Zenhom.

Dad is in control has now come true for the Mom is In Control podcast! Heather Chauvin has her husband Bryan Chauvin as a guest again on her show, and they have an amusing back and forth about the experiences in their marriage and their new Facebook group. While you’re there, check out her episode on the importance of energy healing.


TCK Publishing by Tom Corson-Knowles just announced that they’ll be hosting a writing prompt competition every Friday. Check out their Facebook page for more details!


Ron Carucci writes about his chat with former CNN Executive Parisa Khosravi on what it takes to find a leader’s voice.

Julian Hayes II has two new blog posts with tips on four toxic words to avoid and four nighttime habits to keep as simple keys to success.


If you’re a woman searching for a community geared towards Purpose, Passion and Power, you are welcome to join Kesha Moore’s free Facebook group to link up!

Recommended Resources

Black Girls Code Founder Kimberly Bryant, who is also one of Michelle Kim’s role models, was recently featured on Walmart’s 28 Second of Greatness, a series they created for Black History Month that shows clips of inspirational people.

Robert Scoble thinks Mark Zuckerberg just turned up the dopamine after hearing Facebook’s recent announcement about posting more friends and family news on our Facebook feeds. Robert was recommended by Tara Hunt.

Nathan Barry of ConvertKit, the email marketing tool for online creators, has just updated their mission statement. Justin McGill spoke of Nathan in his Hack the Process interview.

Thanks for checking out this Process Hacker News update from Hack the Process. You can also listen to this episode of Hack the Process as part of the podcast. If you liked what you read here, please leave a comment to let us know what processes you’re hacking.

Process Hacker News for December 11, 2017


Having trouble getting started? Here are 5 Businesses You Can Start Today from the latest $100 MBA episode by Omar Zenhom.

From working with motivation guru Tony Robbins to being a host of her own podcast, Amy Porterfield tells In The Trenches podcast host Tom Morkes about her career, social media marketing, and how to build a digital product empire.

Listen to social media marketing expert David Schloss as he describes overcoming adversity with Luis Congdon on the Thriving Launch podcast.

Wow! Carter Thomas’s Coin Mastery just hit over 60,000 subscribers! In his newest episode the trading value of Bitcoin compared to US dollars is explained as well. Join up to learn more about cryptocurrency trends.

Many businesses struggle before they start to do better. Gavin Zuchlinski, reveals why wanted to end Acuity Scheduling before its breakthrough and why he didn’t in an interview on Tribe of Entrepreneurs.


Have you ever tried Lucid Dreaming? founder, Loic Le Meur, shares the knowledge he’s gathered from the book Lucid Dreaming: A Concise Guide to Awakening in Your Dreams and in Your Life by Stephen LaBerge.

Accidents can be damaging both emotionally and physically, but Frank Strona’s got some tips on what to do after an injury.

Simply paying for Unconscious Bias Training for your employees isn’t enough to make it effective. But you can read several recommendations by Diversity and Inclusion Consultant Michelle Kim about how to prevent it from backfiring.


Can you spare three minutes of your time to fill in a survey for Upbeat PR, the new startup from Ricky Yean? Besides doing PR for your firm, he might be able to hook you up with a press page too!

Recommended Resources

The List, a technothriller written by J. A. Konrath, is now free for a limited time only! Tom Corson-Knowles found inspiration in J. A. Konrath’s words.

To avoid feeling disappointed by the outcome of what we do, we should measure the process, not the results according to Jeff Goins in his latest motivational podcast episode. Curtis McHale mentioned Jeff on his epissode of Hack the Process.

If you’ve never heard of Kolbe Assessment and how it’s used to discover your innate strengths, listen to Natalie Eckdahl’s interview with Andrea MacKenzie of Lead with Harmony. Maria Dismondy spoke highly of Natalie in her own interview here at Hack the Process.

Sarah Andersen, creator of Sarah’s Scribbles and recommended by Sarah Cooper, speaks about the power of comics in her interview on NYLA Talks.

Note: Process Hacker News will be taking a brief hiatus for the holidays, but will be returning next year. If you want to make sure you don’t miss an issue, along with special items that are exclusive to mailing list members, be sure to sign up and join the Hack the Process community!

How Customer Feedback Can Drive Your Business With Gavin Zuchlinski on Hack the Process Podcast, Episode 47

When he started building Acuity Scheduler back in 2007, Gavin Zuchlinski was trying to help his mother solve scheduling problems for her massage business. But as more people started using the product, he listened to every piece of customer feedback, building a passionate user base, and a product that responded to the evolving small business market. In this episode, Gavin will tell us why he left a job he loved to turn his side hustle into a full time role, how growing up with entrepreneurial parents helped support his choices, and what the challenge is like when learning to delegate while growing the company he built from the ground up.

Where to find Gavin online:

Gavin on Twitter:

Acuity Scheduler (with special offer):

Resources Gavin mentioned:


Google Hangouts:





We Work Remotely:

John D. Rockefeller:

Winston Churchill:

Warren Buffett: