Blowing Up Best Practices with Steve Goldbach on Hack the Process Podcast, Episode 62

As Chief Strategy Officer at Deloitte, Steve Goldbach has had a chance to observe all the time-honored best practices at some of the biggest companies in the world. What he realized was that following best practices can be an excuse for not paying attention to what really matters. Steve’s new book, Detonate, co-authored by Geoff Tuff, recommends ways to shift the executive mindset for strategic planning in a world where expectations and reality don’t usually line up like numbers on a spreadsheet. In this episode of Hack the Process, Steve will tell us why it’s important to bring a beginner’s mind to work, how to network both inside and outside your company for mentorship, and what he’s learned about writing from his three-and-a-half year old daughter.

Where to find Steve online

At Deloitte:



Resources mentioned by Steve


Prof. Michael Porter:

Roger Martin:

The Design of Business:

Tim Hortons:


Jennifer Riel:

Creating Great Choices:

Jim Stengel:

Grow by Jim Stengel:

Jonathan Goodman:

Jim Barron:


Published by M. David Green

The host of Hack the Process, M. David Green is a writer and agile business coach, and the founder of Agile That Works, a consultancy that helps people in engineering organizations collaborate more effectively to make constant improvement a daily practice.

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