When he started building Acuity Scheduler back in 2007, Gavin Zuchlinski was trying to help his mother solve scheduling problems for her massage business. But as more people started using the product, he listened to every piece of customer feedback, building a passionate user base, and a product that responded to the evolving small business… Continue reading How Customer Feedback Can Drive Your Business With Gavin Zuchlinski on Hack the Process Podcast, Episode 47
Tag: SaaS
Freelancing and Business Consulting Success with Brennan Dunn on Hack the Process Podcast, Episode 26
Brennan Dunn is on a mission to get freelancers to start thinking of themselves as business consultants. His company, Double Your Freelancing, grew out of his own experiences moving from independent developer to running his own agency, launching and selling a software-as-a-service product, and eventually publishing books and classes and running conferences designed to help… Continue reading Freelancing and Business Consulting Success with Brennan Dunn on Hack the Process Podcast, Episode 26
Iterating to Improve Your Workflows with Vinay Patankar on Hack the Process Podcast, Episode 6
In this episode we hear from Vinay Patankar, the CEO of Process Street, an online service to help businesses set up intuitive training programs for tasks and processes using checklist-based workflows that can be sequenced, shared, and reproduced in parallel. Vinay tells us how Process Street works, and shares how the lessons he learned from… Continue reading Iterating to Improve Your Workflows with Vinay Patankar on Hack the Process Podcast, Episode 6